Filling the Gap – what www.sxt.org.uk can do for health commissioners

SXT Health CIC is a social enterprise with a mission to improve access to sexual and reproductive health services. Its website www.sxt.org.uk signposts members of the public to the right SRH service, in the right place, at the right time, and is designed to meet the needs not just of patients, but of providers and commissioners too.

For health commissioners, real-time gap analysis is essential to understand who is doing what, where and when. To deliver high quality gap analysis it is important that:

1. all sexual & reproductive health services are in one database

2. the same database can be reviewed as a map & a list of providers

3. the provider list can be filtered by the services provided

4. the services can be filtered by location & the hours of service

www.sxt.org.uk can provide real-time gap analysis and commissioners can apply for access to a special login that provides the level of oversight cited above. Once high quality real-time information is available it is then possible to commission services where there are gaps.

The www.sxt.org.uk database is growing all the time and the flexibility of this tool supports providers in keeping their data up to date. As more commissioners and providers engage with www.sxt.org.uk it is possible to enter a virtuous cycle where the service can develop in line with local intelligence about demand and other public health indices. The analytics dashboard for commissioners enables them to set filter (A) by the area of the search, service group and date ranges. It is also possible to see real-time use (B) of www.sxt.org.uk and identify when a client used the service, what they were looking for and which provider they chose. Feedback about www.sxt.org.uk (C) and confirmation that the client received the service can also be seen on this dashboard.

If you would like to login to www.sxt.org.uk as a commissioner please email feedback@sxt.org.uk

www.sxt.org.uk – The best way to find time sensitive services that are open now

SXT Health CIC is a social enterprise with a mission to improve access to sexual and reproductive health services. Its website www.sxt.org.uk signposts members of the public to the right SRH service, in the right place, at the right time, and is designed to meet the needs not just of patients, but of providers and commissioners too.

There are three time sensitive services which www.sxt.org.uk excels at providing local information for:

• Emergency contraception

• PEP following HIV exposure

• Treatment following  sexual assault

Accessing these services is supported by quick buttons on the website's home page.

The client only needs to add the first part of their postcode or use the 'locate me' function on their smartphone to see what is open & local.

Time sensitive service information in under a minute

If your service is not in www.sxt.org.uk and you provide one of these services please visit the site to join today. We are looking forward to hearing from you.

SXT - Why it was created, what we do, and how it has been achieved.

Why?

SXT Health CIC is a social enterprise with a mission to improve access to sexual & reproductive health services.  It was formed to meet the needs of clients, providers and commissioners and its goal is to optimise the relationship between capacity and demand.  

What?

www.sxt.org.uk is a mobile enabled website which guides clients to the right service in the right place at the right time.  Providers simply control their details within the database and www.sxt.org.uk translates this for clients so that they can act upon accurate information.  Commissioners are provided with a real-time gap analysis to support their development of the service.

The providers on www.sxt.org.uk have come from two main sources:

1. Providers signing up to www.sxt.org.uk and adding their services (n>300) [SXT verified]

2. Uploaded from other online databases (n>2000) - these services can be claimed by the provider

The provider has the ability to edit all the information about their service to ensure that they are accurately represented on www.sxt.org.uk.  As soon as changes are made they are live for clients to see.  All the information provided to clients is sourced from NHS Choices, the Family Planning Association and other reputable sources.

www.sxt.org.uk is as good as the data it holds and providers are encouraged to claim a service or register for free today to support the SXT mission

When?

The key events on the timelines have been:

• The idea was conceived and the community interest company was formed 2009
• The website & SMS engine started in January 2011
• A client facing mobile friendly version of www.sxt.org.uk was released August 2013
• The slide out feedback form was introduced at this time too (8.5% of clients who chose a single service give feedback and 81% give a score that is eight or more out of ten)
• A login for commissioners was developed in October 2014
• Providers were given access to a mobile friendly version of www.sxt.org.uk in February 2015

How?

To date SXT has been funded by the generous grants from:

• UnLtd / 4iP in July 2009
• Guy’s & St Thomas’ Charity in August 2010 & 2013

In November 2014 Big Issue Invest awarded SXT a corporate social venturing loan to build up the service.

The business model of SXT is to deliver digital public health marketing packages to raise awareness and improve access to services.

All money raised by the community interest company will be used to pay for its services and any surplus reinvested into the SXT mission.

If you are a provider and would like to support SXT’s mission please visit www.sxt.org.uk or watch this 1 minute video on how to join.